Terms of Service

Last updated: March 25, 2026

1. Agreement to Terms

By accessing or using Markli ("the Service"), operated by Markli ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. What Markli Does

Markli is an AI-powered marketing platform. When you sign up and create a project, the platform:

  • Creates a personal AI brand agent by analyzing your website and your own description of your brand
  • Crawls your website to understand your business, audience, and positioning
  • Generates marketing strategies, SEO audits, and competitor analysis
  • Writes blog posts, social media content, and ad copy in your brand's voice
  • Publishes content to connected platforms (Twitter/X, Instagram, Facebook, LinkedIn, Medium, WordPress)
  • Hosts an SEO-optimized blog on your domain if you don't have one
  • Optimizes product listings on Etsy, Shopify, and Amazon
  • Provides a browser extension and WordPress plugin for on-site optimization

All content generation is powered by AI (Anthropic's Claude). The AI makes decisions and writes content based on your brand agent's persona, but you are always in control — you can review, edit, and approve everything before it goes live.

3. Account Registration

You must create an account to use the Service. You can register with email/password or sign in with Google. You must be at least 18 years old. You are responsible for keeping your credentials secure and for everything that happens under your account.

4. Payments

The Service offers a base subscription with optional add-on tools, billed monthly through Stripe. Subscriptions auto-renew unless you cancel before the next billing cycle.

All plans include a 14-day free trial. You won't be charged during the trial. If you cancel before the trial ends, you won't be charged at all.

Refunds are handled on a case-by-case basis. If you're not satisfied, contact us at hi@markli.ai within 14 days of payment. We may change pricing with 30 days' notice — changes take effect at your next billing cycle, not retroactively.

5. AI-Generated Content

The Service uses AI to generate marketing content, strategies, and recommendations. This content is generated specifically for your brand using your brand agent's persona.

Important things to understand:

  • AI content may contain factual errors, awkward phrasing, or content that doesn't fully match your intent
  • You are responsible for reviewing and approving all content before it's published
  • If you enable auto-publishing (active mode), content will go live without manual review — use this at your own discretion
  • We do not guarantee specific marketing results, traffic numbers, or revenue from using the Service
  • AI-generated images are sourced from royalty-free open-source libraries, not generated from AI image models

6. Your Content and Ownership

You own everything:

  • All content you provide (website data, brand descriptions, images) remains yours
  • All AI-generated content created for your account belongs to you
  • Your brand agent persona and its configuration are yours
  • Blog posts, marketing plans, and social content generated for your projects are yours

We do not claim any ownership over your content. We only process your data to provide the Service. We do not use your content to train AI models, sell to third parties, or use it for any purpose other than delivering the Service to you.

You are responsible for ensuring you have the right to use any URLs, images, or data you provide.

7. Hosted Blog

If you use our hosted blog, we host and serve your blog content on your custom domain or on a markli.blog subdomain. You are responsible for the content published on your blog.

We reserve the right to remove content that violates applicable laws (e.g. hate speech, illegal material). If you cancel your account, blog content stays live for 30 days (so you have time to migrate), then it's permanently deleted.

8. Social Media and Platform Connections

When you connect social media accounts (Twitter/X, Instagram, Facebook, LinkedIn) or publishing platforms (WordPress, Medium), you authorize us to post content on your behalf. You can disconnect any platform at any time. When you disconnect, we delete the stored access tokens.

We are not responsible for changes to third-party platform APIs, terms of service, or policies. If a platform suspends your account due to content posted through Markli, that is between you and that platform.

9. Referral Program

Every user gets a unique referral link. When someone signs up through your link and starts a paid plan, you earn 20% of their subscription payments for as long as they remain a customer. Commissions are paid via Stripe Connect.

Self-referrals, fake accounts, and gaming the system are prohibited. We reserve the right to withhold commissions for fraudulent activity or terminate accounts that abuse the program.

10. What You Cannot Do

  • Use the Service to generate spam, phishing content, or misleading material
  • Generate content that impersonates real people or brands you don't own
  • Use the Service for any illegal purpose
  • Attempt to reverse-engineer or extract source code from the Service
  • Circumvent usage limits or rate limits
  • Resell access to the Service without written authorization
  • Overload or disrupt the Service infrastructure

11. Limitation of Liability

Markli is a tool. We do our best to make it work well, but:

  • The Service is provided "as is" without warranties of any kind
  • We are not liable for losses caused by AI-generated content, including content published in auto-publish mode
  • We are not liable for third-party platform actions (account suspensions, API changes, etc.)
  • Our total liability is limited to the amount you paid us in the 12 months before the claim

12. Termination

You can cancel your account anytime from your account settings. We may suspend or terminate accounts that violate these terms. When your account is terminated:

  • Access to the Service stops immediately
  • Project data is deleted within 7 days
  • Hosted blog content stays live for 30 days, then is deleted
  • Social media tokens are deleted immediately
  • We do not delete data required by law (payment records, tax records)

13. Changes to Terms

We may update these terms. For material changes, we'll email you at least 14 days before they take effect. If you disagree with the changes, you can cancel before they apply.

14. Disputes

If you have a dispute with us, contact us first at hi@markli.ai — we'll try to resolve it directly. If we can't resolve it, disputes will be handled under the laws of the jurisdiction where Markli is incorporated, in the courts of that jurisdiction.

15. Contact

Questions about these terms? Email us at hi@markli.ai.